Motorway recovery
For a motorway breakdown, your precise location and safety come first. Call from a safe position to discuss recovery once any emergency assistance is arranged.
Motorway recovery: identifying the carriageway and stopping place
What needs checking
The motorway number, direction, marker location, stopping position and vehicle condition are essential details.
Collection and handover
The recovery operator coordinates the available collection plan with any restrictions or instructions at the scene.
Useful details for your call
Give the motorway, direction, location-marker details and where the vehicle has stopped.
Motorway recovery: questions and answers
What if I cannot get out safely?
If you cannot reach a place of relative safety or leave safely, keep seat belts and hazard lights on and call 999 for the police. Follow official instructions.
Can you quote an exact arrival time online?
No. Location, traffic management and available equipment affect attendance; discuss the current estimate by phone.
What affects the quotation for motorway recovery?
The stopping location, required equipment, restrictions and destination influence the quotation. A quotation should confirm the agreed collection, loading and transport scope before work is arranged.
Related recovery services
Motorway recovery across the UK
Choose from 1,211 population-ranked areas. Give your precise collection point when you call.
1211 areas. All links are available below.
East Midlands 99 areas
East of England 117 areas
London 101 areas
North East 54 areas
North West 155 areas
Northern Ireland 30 areas
Scotland 113 areas
South East 188 areas
South West 106 areas
Wales 62 areas
West Midlands 80 areas
Yorkshire and The Humber 106 areas
Waiting for help
Discuss your recovery
Call 0800 111 6480 with the vehicle, collection and destination details. Confirm the suitable equipment, availability and quotation before collection is arranged.