Emergency vehicle recovery
Vehicle stopped and unable to continue? Discuss collection and onward transport to a suitable garage, home or other agreed destination.
Emergency vehicle recovery: getting the right recovery vehicle
What needs checking
The vehicle type, fault, exact stopping position and ability to roll, steer and brake determine the equipment required.
Collection and handover
The operator agrees a loading method, secures the vehicle and confirms the receiving address before transport.
Useful details for your call
Give your registration, precise location, fault and destination.
Emergency vehicle recovery: questions and answers
Can you recover a vehicle that will not move?
Explain whether the wheels are locked or damaged. The operator must assess whether skates, dollies or other equipment are needed.
Can I choose the destination?
Discuss your preferred garage or address and confirm it can receive the vehicle at the proposed time.
What affects the quotation for emergency vehicle recovery?
Access, vehicle condition, collection time and transport distance affect the quotation. A quotation should confirm the agreed collection, loading and transport scope before work is arranged.
Related recovery services
Emergency vehicle recovery across the UK
Choose from 1,211 population-ranked areas. Give your precise collection point when you call.
1211 areas. All links are available below.
East Midlands 99 areas
East of England 117 areas
London 101 areas
North East 54 areas
North West 155 areas
Northern Ireland 30 areas
Scotland 113 areas
South East 188 areas
South West 106 areas
Wales 62 areas
West Midlands 80 areas
Yorkshire and The Humber 106 areas
Discuss your recovery
Call 0800 111 6480 with the vehicle, collection and destination details. Confirm the suitable equipment, availability and quotation before collection is arranged.