Electric vehicle recovery
Recover an electric vehicle using a method appropriate to its model, drivetrain and condition. Tell the operator whether the issue is loss of charge, a fault or damage.
Electric vehicle recovery: using model-specific recovery requirements
What needs checking
The model, fault messages, battery condition, wheel movement and manufacturer recovery instructions need checking.
Collection and handover
A compatible carrier and loading plan are agreed. A damaged high-voltage system may require specialist arrangements beyond an ordinary collection.
Useful details for your call
Give make, model, charge level if known, warning messages and any collision or battery damage.
Electric vehicle recovery: questions and answers
Can an EV be towed like a conventional car?
Do not assume so. The model's recovery requirements determine whether its wheels can rotate during transport.
Does this service recharge the vehicle?
Recovery does not imply mobile charging. Ask what is available and agree a suitable destination separately.
What affects the quotation for electric vehicle recovery?
Vehicle weight, model-specific loading needs, condition and destination affect cost. A quotation should confirm the agreed collection, loading and transport scope before work is arranged.
Electric vehicle recovery across the UK
Choose from 1,211 population-ranked areas. Give your precise collection point when you call.
1211 areas. All links are available below.
East Midlands 99 areas
East of England 117 areas
London 101 areas
North East 54 areas
North West 155 areas
Northern Ireland 30 areas
Scotland 113 areas
South East 188 areas
South West 106 areas
Wales 62 areas
West Midlands 80 areas
Yorkshire and The Humber 106 areas
Discuss your recovery
Call 0800 111 6480 with the vehicle, collection and destination details. Confirm the suitable equipment, availability and quotation before collection is arranged.