Accident recovery
Once the scene is safe and the relevant authorities permit collection, discuss recovery of a damaged vehicle to an agreed destination.
Accident recovery: assessing damage before movement
What needs checking
Wheel, suspension and steering damage, fluid leakage and any authority restrictions must be disclosed.
Collection and handover
The operator assesses whether the vehicle can be loaded safely and what specialist equipment or further arrangements are necessary.
Useful details for your call
Give the location, vehicle details, visible damage and any police or insurer reference.
Accident recovery: questions and answers
Can collection start before police release the vehicle?
Follow the directions of the police or other controlling authority. Recovery must wait for any required permission.
Will my insurer pay?
Check your policy and authorisation with your insurer. This website does not promise cover or direct insurer payment.
What affects the quotation for accident recovery?
Damage, specialist equipment, access and any authorised storage or transport charges affect the total. A quotation should confirm the agreed collection, loading and transport scope before work is arranged.
Accident recovery across the UK
Choose from 1,211 population-ranked areas. Give your precise collection point when you call.
1211 areas. All links are available below.
East Midlands 99 areas
East of England 117 areas
London 101 areas
North East 54 areas
North West 155 areas
Northern Ireland 30 areas
Scotland 113 areas
South East 188 areas
South West 106 areas
Wales 62 areas
West Midlands 80 areas
Yorkshire and The Humber 106 areas
Discuss your recovery
Call 0800 111 6480 with the vehicle, collection and destination details. Confirm the suitable equipment, availability and quotation before collection is arranged.